{"id":53516,"date":"2023-12-27T15:40:41","date_gmt":"2023-12-27T14:40:41","guid":{"rendered":"https:\/\/poivre-blanc.com\/be\/en-general-conditions-of-sale\/"},"modified":"2026-01-30T10:15:46","modified_gmt":"2026-01-30T09:15:46","slug":"en-general-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/poivre-blanc.com\/be\/en\/en-general-conditions-of-sale\/","title":{"rendered":"EN – General conditions of sale"},"content":{"rendered":"\t\t
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General conditions of sale<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t1. DEFINITIONS<\/strong>

“Customer”: an individual, non-professional (consumer) who purchases a product presented on the online store of the website https:\/\/www.maquettest.poivre-blanc.eu\/<\/a> solely for personal use, as defined by law and case law, residing in mainland France (excluding Corsica).

“Poivre Blanc International”: a Swiss public limited company, with its headquarters at Route de Fribourg 4, c\/o Urbanfisch S\u00e0rl, 1782 Belfaux, Switzerland, registered in the Fribourg Commercial Register under number CH-217.3.554.208-8.

“Poivre Blanc International and its affiliated company”: the public limited company Poivre Blanc International and the limited liability company S I3.

“S I3”: a French limited liability company, with its headquarters at 67, Mont\u00e9e de Saint-Menet \u2013 B\u00e2timent Woodstock, 13011 Marseille, France, registered in the Marseille Register of Commerce and Companies under number SIRET 328\u00a0998\u00a0737\u00a000048.

“Order”: a product requested by a customer on the online store of the website https:\/\/www.maquettest.poivre-blanc.eu\/<\/a>

“Products”: all products featured on the online store of the website https:\/\/www.maquettest.poivre-blanc.eu\/<\/a>

“Website”: https:\/\/www.maquettest.poivre-blanc.eu\/<\/a>

2. SCOPE<\/strong>

The Website is managed by Poivre Blanc International and its affiliated company (hereinafter “PBI”).

All orders placed on the Website are subject to these General Terms and Conditions of Sale (hereinafter “GTC”).

PBI markets in mainland France (excluding Corsica), ready-to-wear clothing and fashion accessories for women, men, and children, exclusively intended for consumers, as defined in article 1 of the GTC.

The Customer declares that the purchase of the Products is not directly related to a professional activity and is limited to strictly personal use.

Any fraudulent or presumed fraudulent Order will be considered by PBI as null and void.

Before placing any Order, the Customer acknowledges having read the GTC and expressly agrees to them, without restriction or reservation, when validating their Order by clicking on “pay now”.

3. <\/strong>CONCLUSION OF THE CONTRACT<\/strong>

3.1. PRODUCT CHARACTERISTICS<\/strong>

All information relating to the Products and their use, such as colors, sizes, weights, dimensions, capacities, prices, performances, and other data can be found on the Website by clicking on a specific Product.

Before placing an order, the Customer can verify the essential characteristics of the Product.

3.2. ORDERS<\/strong>

The Customer places the Products in a shopping cart and clicks on “Order” (first click).

The Customer then checks all the Products and the total price in their cart and either modifies or confirms their Order with a payment obligation (second click).

The contract between PBI and the Customer is concluded when the Customer confirms their Order with a payment obligation.

After placing the Order, the Customer is bound by it and cannot modify or cancel it unilaterally, except for the exercise of the right of withdrawal mentioned in article 8 of the GTC.

PBI will immediately and automatically confirm the acknowledgment of the Order by sending the Customer a first email, and a second email will inform them of the Order’s shipping date.

The Customer is informed that the emails are sent to the email address they provided, and PBI will not be liable for any errors in the input of the email address, non-receipt of emails, or missing emails.

In the case of total or partial unavailability of the Products ordered by the Customer, PBI will inform them by email as soon as possible about the unavailability and the total or partial cancellation of their Order.

In accordance with article L. 121-11 of the Consumer Code, PBI also reserves the right to refuse or cancel any Order whose number of Products or amount to be paid (for a single Order or multiple combined Orders) does not correspond to the usual average usage of a household, any Order placed in bad faith, any abnormal Order, or for any other legitimate reason, particularly if there is a dispute with the Customer regarding the payment of a previous Order, fraud, or an attempt at fraud related to the use of the Website.

In the event of Order cancellation by PBI, any payment already made by the Customer will be refunded in accordance with the policy and procedures of the credit card and\/or PayPal company.

4. PRICE<\/strong>

The prices indicated on the Website include VAT and are expressed in euros (EUR).

The price indicated is determinative for the placement of the Order with an obligation to pay.

The price of a Product can be modified by PBI at any time on the Website. The validity period of offers and prices is determined by the Website update.

The Customer is informed that in rare cases, pricing errors may occur. In such cases, PBI reserves the right to cancel the Order in accordance with article 1169 of the Civil Code, and the Customer will be refunded according to the policy and procedures of the credit card and\/or PayPal company.

The Customer is informed that the Products on the Website may have different prices on other websites or in stores. The Customer is not allowed to request a refund in the event of a price difference.

5. PAYMENT METHOD<\/strong>

The Customer chooses their payment method when placing their order.

PBI currently offers the following payment methods to the Customer: Credit card (Visa, Mastercard, American Express) and PayPal.

PBI can modify the payment methods at any time.

Upon confirmation of the Order, PBI will be entitled to collect the total price of the Order, and the Customer’s account will be debited at that time.

The Customer confirms that they are the holder of the credit card or PayPal account and\/or that they have the necessary authorizations to use the chosen payment method.

In the event of a payment failure, the Order will be immediately cancelled.

PBI takes all necessary measures to ensure the confidentiality and security of the data transmitted on the Website.

6. SHIPPING<\/strong>

6.1. SHIPPING METHODS<\/strong>

Shipping methods are mentioned just before the Customer places their Order.

PBI offers standard and express delivery options, which can be modified at any time by PBI.

The Products ordered by the Customer will be delivered to the address they specified as the delivery address when placing the Order.

Express delivery is carried out by a delivery service determined by PBI.

Services such as unboxing, installation, or adaptation of Products are not included in express delivery.

The Customer ensures that the provided delivery address is serviced by the DPS transport service.

6.2. SHIPPING FEES<\/strong>

Deliveries can only be made in mainland France (including Corsica) and Belgium.

Standard shipping fees are EUR 9.00 for mainland France (*excluding Corsica) and Belgium.

*Corsica shipping fees