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Privacy Policy



GENERAL INFORMATION
  1. This Privacy Policy applies to personal data (as defined in the General Data Protection Regulation) processed by the Swiss public limited company POIVRE BLANC INTERNATIONAL AG, established and headquartered at Route de Fribourg 4, c/o Urbanfisch Sàrl, 1782 Belfaux, Switzerland, registered with the Fribourg Commercial Register under number CH-217.3.554.208-8, and the French limited liability company S I3, established and headquartered at 67, Montée de Saint-Menet – Bâtiment Woodstock, 13011 Marseille, France, registered with the Marseille Register of Commerce and Companies under number 328 998 737 00030 (collectively referred to as “PBI”).
  2. The data controller of the personal data processed is the Swiss public limited company POIVRE BLANC INTERNATIONAL AG, established and headquartered at Route de Fribourg 4, c/o Urbanfisch Sàrl, 1782 Belfaux, Switzerland, registered with the Fribourg Commercial Register under number CH-217.3.554.208-8 (hereinafter referred to as the “data controller”, “we”, “our”, or “us”).
  3. The representative of the data controller within the European Union, in accordance with Article 27 of the GDPR, is the French limited liability company S I3, established and headquartered at 67, Montée de Saint-Menet – Bâtiment Woodstock, 13011 Marseille, France, registered with the Marseille Register of Commerce and Companies under number 328 998 737 00030.

DATA PROCESSING PRINCIPLES
  1. We process personal data in accordance with applicable laws and regulations regarding data protection. This means that personal data is only processed if there is a legal basis for its processing.
  2. Once we have your consent, we may use the personal data collected through cookies, including to send you marketing communications such as our newsletter (where applicable, based on the consent you provided). You can withdraw your consent at any time, without affecting the legitimacy of any data processing carried out before the withdrawal.
  3. We are authorized to provide information on the personal data we process and disclose such data to law enforcement authorities or emergency response organizations in accordance with applicable law, and to process the data, if necessary, to fulfill our legal obligations.
  4. When you contact us (for example, using a contact form or email), the data is stored for processing your request and in case of any follow-up questions. In any case, requests are initially processed within PBI.
  5. Below you will find more details about the purposes for which we process your data, how we process it, and the people to whom it may be disclosed.

COLLECTION OF ONLINE ACCESS DATA (LOG FILES)
  1. We may automatically collect information when you visit our websites. We collect data for all requests to access the server on which our website is hosted (server log files). Such access data includes the name of the file of the web page retrieved, the date and time of the retrieval, the volume of data transmitted, the success notification of the retrieval, the type and version of the browser, the user’s operating system, the URL of the access point (the previously visited site), the IP address, and the request provider.
  2. In principle, we will process log file data anonymously, without reference to other information that could identify the user or any other profile creation, and only for statistical purposes to evaluate the proper functioning, security, and optimization of our website. However, we reserve the right to review log file data at a later time, and to use such data in conjunction with information that could identify the user if we have sufficient reasons to suspect illegal use or illegal activities.

NEWSLETTERS
  1. Only with the recipient’s consent, we send newsletters, emails, and other electronic notifications containing promotional information, which we refer to as “newsletters.” By subscribing to our newsletters, you agree to receive them.
  2. Additionally, we may ask if you wish to receive emails from our local resellers (for example, containing information about the sports goods market, their offers, and brands).
  3. We maintain a record of newsletter subscriptions to ensure that our subscription process is legitimate. This record includes, among other things, the identifier, the time of subscription confirmation, and the IP address.
  4. Newsletters are sent via “Maropost,” an advertising platform provided by Maropost Inc., located at 155 University Ave Suite 1900, Toronto, Ontario M5H 3B7, Canada.
  5. The email addresses of our newsletter recipients, along with their other data described in section 9 of this section, are stored on Maropost’s servers in Canada. Maropost uses this information to send and evaluate the newsletters on our behalf. Additionally, Maropost may use this information to optimize or improve its own services, such as technical optimization of email sends and presentation of newsletters, or for financial purposes, to determine the country of residence of recipients. However, Maropost does not use the recipients’ data to contact them, nor does it transfer them to third parties.
  6. We trust the reliability and data security of Maropost, and have entered into a data processing agreement with the platform. You can view Maropost’s Privacy Policy here: http://www.maropost.com/privacy-policy/
  7. To subscribe to newsletters, simply provide your email address. We also ask for your name and surname, as well as your date of birth, which are optional. Additionally, we automatically collect information regarding the national version and language used. This information is only used to personalize the newsletter. We use this information only to tailor the content of newsletters to our readers’ interests.
  8. Statistical survey and analysis – The newsletters contain a “tracking pixel”: a file the size of a pixel that is retrieved from the Maropost server when the newsletter is opened. During this retrieval, technical information is collected, such as your browser and system information, or your IP address and the time of retrieval. This information is collected to improve service based on technical data or target groups, their reading behavior, locations of retrieval (which can be determined by the IP address), or access times.
  9. Statistical surveys also allow us to determine if newsletters have been opened, when, and which links users clicked on. Such information can be assigned to individual newsletter recipients for technical reasons. However, neither Maropost nor we intend to track individual users. The evaluations allow us to identify the reading habits of our users and adapt our content accordingly, or send different content based on their interests.
  10. In some cases, we direct newsletter recipients to Maropost’s website. For example, our newsletter contains a link that allows recipients to access the newsletters online (in case of display issues with the email client). Additionally, newsletter recipients can then modify their data (e.g., email address) on Maropost’s website. If a user wishes to consult Maropost’s Privacy Policy, it is only available on their website.
  11. Please note that Maropost websites use cookies, meaning that when you visit one of its websites, Maropost, its partners, and its product providers (such as Google Analytics) may process your personal data. We have no control over such data collection. For more information, please consult Maropost’s Privacy Policy. We also wish to highlight that you can object to data collection for advertising purposes on the American site http://www.aboutads.info/choices/ and on the European site http://www.youronlinechoices.com/ for the European Economic Area.
  12. Unsubscribe from the newsletter – If you wish to receive the newsletter, you must consent to all data processing activities described in section 9 of this section. You can unsubscribe from our newsletter at any time by withdrawing your consent. In such a case, your consents to receiving the newsletter, sending your data via Maropost, and the statistical analyses will all expire simultaneously.

COOKIES AND SCOPE MEASUREMENT

WHAT DO WE MEAN BY “COOKIES”?

Our websites use cookies. A cookie is a small text file stored on your device when you visit websites. We use cookies primarily to analyze and improve your experience on our websites and for marketing purposes. In this context, we use the term “cookies” to refer to techniques such as cookies, Flash cookies, social media plugins, tracking pixels, and web beacons. The cookies we install are called “internal cookies”. Cookies installed by other parties are called “third-party cookies”. Third-party cookies allow us to offer third-party functions and features on the website or via it (e.g., personalized ads and analytics). More information on this is provided below.

WHAT TYPES OF COOKIES DO WE USE?

There are different types of cookies that serve different purposes. The information collected through these cookies may include the following (depending on the cookie concerned): the type of device, the unique browser identifier, the IP address, the unique cookie identifier, the browser type, language, country, operating system, system settings, and information about your interactions with our sites, such as your purchases, preferences, and click behavior. We have no control over how third-party cookies operate. The third parties involved are responsible for their respective cookies and data processing activities.

STRICTLY NECESSARY COOKIES

Such cookies enable services you have specifically requested. They are essential for browsing the website and using its features, such as accessing secure areas. Without these cookies, the services you requested, such as shopping carts or electronic billing, cannot be provided.

ANALYTICAL OR PERFORMANCE COOKIES

Such cookies collect anonymous information about the pages you have visited. They gather information about how visitors use a website, such as the most visited pages, how visitors navigate through our website, and error messages that appear, if any. These cookies do not collect any data that could identify any user. They help us improve the functionality of our website by ensuring, for example, that users easily find what they are looking for.

FUNCTIONAL COOKIES

Such cookies remember your choices and enhance your experience. They are used to recognize you when you visit our website again. They allow the website to remember your choices (such as your username, language, or region) and provide enhanced and personalized features, such as greeting you by name. They can also be used to remember changes you’ve made to text size, fonts, and other customizable elements of our website, as well as offer you requested services, such as watching a video or commenting on a blog. The information collected through these cookies may be anonymized, and these cookies cannot track your browsing activities on other websites.

TARGETING OR ADVERTISING COOKIES

Such cookies collect information about your browsing habits to provide you with relevant advertisements based on your interests. They record your visit to our website, the pages you visited, and the links you followed. They are used to deliver ads that are more relevant to your interests. These cookies are also placed by third parties (including advertising networks) with our permission. These cookies record the pages of our website you visited, and this information is shared with other organizations, such as advertisers. This information may be used to serve ads on third-party websites or apps based on your online activity.

The advertising cookies and third-party services we use include Google Ads, Facebook Ads, Bing Ads, Yahoo! Ads, and Instagram Ads.

HOW CAN YOU DEACTIVATE COOKIES AT ANY TIME?

You can change the settings of your browser to delete certain cookies or prevent them from being stored on your computer or mobile device. The “Help” section of your browser contains information on how you can manage cookie settings in your browser.

However, please note that blocking cookies may disrupt the functioning of the website. If you wish to accept our cookies but not third-party cookies, you can generally (depending on your browser) select “Block third-party cookies” in your browser settings.

How to deactivate cookies on different browsers:http://www.aboutcookies.org/how-to-delete-cookies

If you wish to prevent the site from placing cookies on your device (e.g., your computer or mobile phone), you can block cookies from the settings of your browser:

Internet Explorer: https://support.microsoft.com/help/17442/windows-internet-explorer-delete-manage-cookies

Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=fr&answer=95647

Mozilla Firefox: http://support.mozilla.com/fr-FR/kb/Cookies

Safari: http://support.apple.com/kb/PH5042

Opera: https://www.opera.com/help/tutorials/security/privacy/

Adobe (Flash cookies): http://www.adobe.com/privacy/policies/flash-player.html

For other browsers, please consult the help page of your browser.

In addition, you can obtain further information regarding cookies at the addresses http://www.allaboutcookies.org/ and https://www.networkadvertising.org/understanding-online-advertising/what-are-my-options.



GOOGLE ANALYTICS
  1. To collect browsing data (such as the IP address, date and time of the visit, referring URL, pages visited on our website, and information about the browser used), we use Google Analytics, a website analytics service provided by Google Inc. (“Google”). Google uses cookies, text files placed on users’ devices to analyze usage of a website. The information generated by the cookie is generally transferred to a Google server in the United States for storage.
  2. Google uses this information on our behalf to evaluate the website usage by users, in order to compile reports on website activity and provide additional services related to website and internet usage. Pseudonymized user profiles may thus be created from the processed data.
  3. We use Google Analytics only with IP anonymization activated. This means that users’ IP addresses are shortened by Google within the European Union member states or in other contracting states of the European Economic Area. Only in exceptional cases will a full IP address be transferred to a Google server in the United States and shortened there.
  4. The IP address transmitted by the user’s browser will not be associated with other Google data. Users can prevent the storage of cookies by configuring their browser software accordingly. Users can also block the collection of data generated by the cookie and related to their use of the website for Google, as well as the processing of such data by Google, by downloading and installing the browser plug-in available athttps://tools.google.com/dlpage/gaoptout?hl=fr.
  5. For more information on how Google uses data for advertising purposes, and on settings and opt-out options, please consult the following pages on Google’s website: https://www.google.com/intl/fr/policies/privacy/partners/ (“How Google uses certain data collected when you use sites or apps of our partners”) http://www.google.com/policies/technologies/ads (“Use of data for advertising purposes”), http://www.google.com/settings/ads (“Control the information Google uses to show you ads”), and http://www.google.com/ads/preferences/ (“Show more relevant ads”).

HOTJAR

Our website uses Hotjar, a tool provided by Hotjar Ltd., located at St Julian’s Business Centre, St Julian’s, STJ 3155, Malta. Hotjar is a tool that tracks users’ behavior on our website. Further information about data processing related to Hotjar can be found athttps://www.hotjar.com/legal/policies/privacy.



FACEBOOK SOCIAL PLUGINS
  1. Our website uses social plugins from the social network facebook.com, operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). Such plugins are recognizable by the Facebook logo (a white “f” on a blue square, the words “Like” or “thumbs up”) or by the indication “Facebook Social Plugin.” You can find the list and appearance of the Facebook Social Plugins here: https://developers.facebook.com/docs/plugins/.
  2. If a user engages with a function of the website containing one of these plugins, their device establishes a direct connection to Facebook’s servers. The content of the plugin is transmitted directly from Facebook to the user’s device and integrated into the website. Therefore, we have no influence on the extent of the data collected by Facebook using these plugins.
  3. Through the integration of the plugins, Facebook receives information that a user has accessed our website. If the user is logged into Facebook, Facebook may assign the visit to their Facebook account. If users interact with the plugins, for example by clicking the Like button or posting a comment, the corresponding information is sent directly from the device to Facebook for storage. If a user does not have a Facebook account, Facebook may still find and store their IP address.
  4. The purpose and scope of the data collection, as well as the processing and use of the data by Facebook, and the rights and privacy settings of users, are available in Facebook’s privacy policy: https://www.facebook.com/about/privacy/.
  5. If a user is a Facebook member and does not want Facebook to collect data about them via this website, or link their data to their stored member data on Facebook, they must log out of Facebook before using our website and delete their cookies. Other settings and restrictions regarding the use of data for advertising purposes are possible in Facebook’s profile settings: https://www.facebook.com/settings?tab=ads, or on the U.S. site http://www.aboutads.info/choices/, or on the European site http://www.youronlinechoices.com/. These settings are platform-independent, meaning they are used for all devices, such as desktop and mobile devices.

FACEBOOK REMARKETING
  1. The “Facebook Pixels” of the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are an EU resident, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”) are used on our website. The Facebook Pixel allows Facebook to define the visitors of our website as a target group to display ads called “Facebook ads.” Therefore, we use the Facebook Pixel only to show the Facebook ads we have activated to Facebook users who have also shown interest in our website. This means that the Facebook Pixel helps us ensure that our Facebook ads are relevant to users’ potential interests and do not annoy them. Furthermore, the Facebook Pixel allows us to measure the effectiveness of Facebook ads for statistical and marketing purposes, as we can see if users were redirected to our website after clicking a Facebook ad.
  2. The Facebook Pixel is directly integrated by Facebook when we use our websites, and it stores a cookie, i.e., a small file, on your device. Then, when you log into Facebook or visit Facebook while logged in, the visit to our website will be indicated on your profile. The data collected about you is anonymized to avoid providing any indications about the identity of the users. However, such data is stored and processed by Facebook, allowing it to be linked to the respective user profile. Facebook processes the data under its Data Use Policy. For more information about how the remarketing pixel works and general information about Facebook ads, please refer to Facebook’s Data Use Policy: https://www.facebook.com/policy.php.
  3. You can object to the collection of your data by the Facebook Pixel and the use of this data for displaying Facebook ads. To do so, visit the page provided by Facebook and follow the instructions regarding usage-based advertising settings: https://www.facebook.com/settings?tab=ads, or express your objection via the U.S. site http://www.aboutads.info/choices/, or via the European site http://www.youronlinechoices.com/. The settings are independent of the platform, meaning they are used for all devices, such as desktop and mobile devices.

ONLINE CUSTOMERS
  1. When you place an order online or send us a request, the processing of data is necessary for the execution of such a contract or to take steps in response to your request before entering into a contract.
  2. We transfer users’ personal data to third parties if it is necessary for billing purposes (e.g., to a payment service provider), or if it is necessary to fulfill our contractual obligations to customers. This includes the transfer of customer data contained in orders to the local reseller selected by the customer to facilitate the execution of the order, as well as to the companies in our group, including Poivre Blanc International AG, to provide customer support and help with order execution.
  3. Some users may use Klarna’s payment services. In order to offer you Klarna’s payment options, we will transfer certain personal information, such as your contact details and order details, so that Klarna can determine whether you can use its payment options and adapt those options to your situation. Your personal data is processed in accordance with applicable data protection law and the information set out in Klarna’s privacy statement.

ONLINE CONTESTS

If you participate in an online contest, we may use ViralSweep, a service provided by ViralSweep, LLC, Cheshire, CT 06410, USA. The data you submit to participate in the contest may be transferred to ViralSweep. Further information about how ViralSweep processes personal data can be found in their privacy policy at: https://www.viralsweep.com/privacy.



JOB APPLICATIONS
  1. We consider the submission of your application as your consent to the processing of the personal data contained in it. The processing of data related to your application is therefore carried out with your consent. We verify if your profile matches the vacant position based on the data related to your application..
  2. If the position is not assigned to you, the data related to the application will be deleted no later than four months after the date of the refusal. You have the right to request the deletion of your data in advance. You also have the right to correct the data related to your application, limit their processing, transfer them, and object to their processing. In case of objection, the processing carried out up until the relevant moment will remain legal.
  3. If you are hired for a given position and an employer-employee relationship is created, the data related to your application will be transferred to your personnel file. You will then receive additional information regarding the processing of your data within the employment contract.
  4. We remind you that no automated decision-making takes place in our recruitment process. Furthermore, you are not required to provide us with your personal data. However, incomplete application documents may prevent us from entering into an employment contract with you.
  5. In principle, we only transfer your application data to companies within the POIVRE BLANC INTERNATIONAL AG group, particularly to the brand/company that has a vacant position. Within our group of companies, only individuals participating in the recruitment process (including employees from relevant HR departments and potential future managers) have access to the data related to your application. Regardless of the company within which a vacant position exists, the data related to your application will always first be received by POIVRE BLANC INTERNATIONAL AG in Switzerland. The data related to your application may then be transferred to the company where the position exists.

EVENTS
  1. We process the personal data of event participants in accordance with applicable data protection laws and regulations. This means that the personal data of event participants is only processed if there is a legal basis for its processing.
  2. When you register for an event via the website, data processing is necessary to validate your registration. Registration for events we create is done individually on the GTS platform. The GTS platform simplifies the workflow by ensuring greater accuracy and contributing to increased operational control. It processes personal data as part of event organization.
  3. Subsequently, personal data may be retained to improve the customer experience (e.g., to recognize participants at future events).
  4. Event participants agree that photos may be taken during events and published, including on social media, in print media, and in newsletters. Their names will not be disclosed. Participants will not receive any payment for publication. You can withdraw your consent at any time, but this will not affect the legitimacy of any data processing carried out before the withdrawal. For any questions, please contact us at: info@poivre-blanc.com

PRODUCT LIABILITY
  1. If our products are involved in an accident or cause damage or personal injury, we may process the personal data of end users to fulfill our obligations related to such situations. We process this data to resolve product liability claims, determine the cause of any product defect, and, where applicable, determine the amount of compensation for damage or bodily injury.
  2. In product liability cases, we may transfer the personal data of end users to third parties, including insurance companies, suppliers, and lawyers, if necessary, to determine the origin of the defect, pay compensation, or for any other necessary purposes to comply with our obligations toward end users.

DATA TRANSFER WITHIN THE POIVRE BLANC GROUP

If necessary, we will transfer personal data to companies within the POIVRE BLANC INTERNATIONAL AG group. Such a transfer may occur, for example, if processing is carried out by multiple companies within the group. Our group consists of several individual companies based in different countries. The lawful processing of data within the POIVRE BLANC INTERNATIONAL AG group is ensured by data processing agreements.



DATA SECURITY

We have implemented organizational, contractual, and technical security measures that use the latest technologies to ensure our compliance with applicable data protection laws and to protect the data we process from manipulation, loss, destruction, or accidental or intentional access by unauthorized persons.



RIGHTS OF THE DATA SUBJECTS
  1. You are entitled to receive information about the processing of your personal data upon request. In such a situation, we may ask you to provide detailed information about the circumstances that may have led to our processing of your data.
  2. You also have the right to request the correction of any incorrect data about you, request the deletion of your personal data, assert your right to data portability, restrict or object to the processing of your data, and file a complaint with the competent supervisory authority if you suspect unlawful processing of your data.
  3. You can withdraw your consent to the processing of data at any time; however, this will not affect the legitimacy of any data processing carried out before the withdrawal.

DATA RETENTION

In general, unless otherwise stated in this Privacy Policy, the data we retain will be deleted as soon as it is no longer needed and/or there is no legal obligation to retain it. In case of a dispute, we reserve the right to retain the data for a longer period.



AMENDMENT OF THE PRIVACY POLICY

We reserve the right to modify the Privacy Policy in order to adapt to changes brought by legislation to our website or data processing. However, this only applies to statements regarding data processing. If the user’s consent is required, or if the Privacy Policy contains provisions defining the contractual relationship with the user, changes can only be made with the user’s consent.

 

 

 

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